Refund Policy

Last updated: October 11, 2026

Everything in our shop is a digital download. Because files can't be returned once they've been downloaded, all sales are final.

We'll still make it right if something goes wrong

Email us within 14 days of your purchase and we will fix the problem or refund you if:

  • your file won't open, is damaged, or is missing pages,
  • you were charged twice or bought the same item twice by mistake, or
  • you never received your download link.

Please include your order number. We usually reply within 1–2 business days.

Before you buy

Each product page lists the format, page size, and what's included, and many products have a free sample. If you're not sure something will work for you, try the sample or email us first. We're happy to help.

Contact: hibinoa.support@gmail.com